Credit Card Customer Forced To Pay Thief’s Bill

THAT ARE ALREADY HERE ITS EMPLOYEES AT THE TWO CLOTHING STORES WILL BE ABLE TO TRANSFER TO ANOTHER IN THE — CLOSING STORES WILL BE ABLE TO TRANSFER TO ANOTHER IN THE AREA

SEVEN OUT OF TEN AMERICANS HAVE AT LEAST ONE CREDIT CARD YOU PROBABLY RECEIVED THAT CARD IN THE MAIL OR YOU SHOULD HAVE THERE IS NO TELLING WHO DID DOROTHY TUCKER REPORTS ONE UNLUCKY WOMAN WHO DIDN'T GET THE CARD IS NOW TRYING TO GET HER MONEY BACK AFTER A THIEF WENT ON A SHOPPING SPREE AT THE APPLE STORE Reporter: APPLE'S FLAGSHIP STORE ON MICHIGAN AVENUE

DEBORAH MAYO HAS NEVER BEEN HERE, BUT YOU WOULDN'T KNOW IT FROM HER CREDIT CARD STATEMENT SOMEONE USED IT TO CHARGE UP $2,700 AT THE APPLE STORE Reporter: THAT SOMEONE GOT THEIR HANDS ON THE MASTERCARD SHE NEVER GOT THE NEW CAR AND HAD NO IDEA IT WAS ON ITS WAY UNTIL SHE GOT THIS E-MAIL THIS IS THE CREDIT SERVICE FRAUD ALERT THAT THEY SENT ME

IT HAD STACKS ON IT Reporter: SHE DISPUTED THE APPLE CHARGE AND EVEN FOULED A POLICE REPORT, EXPECTING THEM TO REMOVE IT ONLY SEARS DIDN'T INSTEAD WHEN THEY SENT HER A SECOND CARD, THEY TRANSFERRED THE $2,700 TO THE NEW CARD IT IS UNFAIR AND WRONG AND IT IS WRONG

THEY ARE STILL HOLDING ME RESPONSIBLE FOR A CAR THAT I DID NOT RECEIVE I DEFINITELY EMPATHIZE WITH THE VIEWER THIS IS A TOUGH ONE DOESN'T SOUND LIKE THERE WAS ANY FAULT IN THE MATTER Reporter: IT IS POSSIBLE SOMEONE STOLE THE CREDIT CARD FROM THE MAILBOX OR SENT TO THE WRONG ADDRESS

BUT THE REAL QUESTION, HOW COULD THEY HAVE ACTIVATED HER CARD? A LOT OF TIMES THEY WILL COME PREACTIVATED EVEN THOUGH THERE MAY BE A STICKER ON IT, SAYING TO CALL US IT IS ALSO POSSIBLE THEY HAD SOME OF HER PERSONAL INFORMATION LIKE HER SOCIAL SECURITY NUMBER IT IS SCARY THAT, YOU KNOW, THAT SOMEONE IS OUT THERE SOMEONE DID THIS

WHAT CAN YOU DO TO PROTECT YOU'RE FROM THIS? SETTING UP THE TEXT ALERT YOU MIGHT BE ABLE TO GET A TEXT MESSAGE EVERY TIME YOUR CARD WILL BE USED DOROTHY TUCKER, CBS2 INVESTIGATORS THANK YOU AFTER OUR STORIES, SEARS CONTACTED MAYO AND AGREED TO REIMBURSE HER CREDIT CARD

THE INVESTIGATORS CONCLUDED SOMEONE HAD FORGED HER SIGNATURE AT THE APPLE STORE AS FOR HOW THE THIEF WAS ABLE